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Frequently asked questions

Customer FAQs

Steps to Becoming a Customer?

1. Visit alliance-services.org

Complete the contact form on the website or call 971-512-0853. We will reach out as soon as possible to learn your exact needs, preferences, and how to make your life easier.

2. Match with providers

We take your needs and interests and will send you potential provider profiles for you to review.

3. Schedule a meet & greet

Relationships between customers and providers are unique and intricate. This meeting helps determine if the relationship is compatible and best for your individual situation.

4. Create a schedule & complete documentation

We will work with you to create a provider schedule. Once it is complete, contact your caseworker and let them know you want to work with Alliance Services. They will take care of everything else.

Provider FAQs

What tasks might I expect to perform as a Direct Support Provider (DSP)?

DSP responsibilities vary depending on the needs of each customer. The general tasks include:

Assisting customers to reach personal goals or growth
Provide transportation to community outings
Assist with meal preparation
Aid with household cleaning
Aid with daily hygiene routine

How much training am I required to complete as a Direct Support Provider (DSP)?

DSPs must complete 24 hours of paid training each year as mandated by the state for all DSPs. This includes CPR training and other ongoing educational training opportunities to keep employees up to date on current practices and safety procedures.

Is a DSP position a full-time job?

Full-time, part-time and on-call positions are available.

What are standard DSP benefits?

Health Insurance
401K
Mileage Reimbursement
Paid Training
Dental
Vision
Referral Bonus
Pay on Demand with Zayzoon

What are required qualifications for a DSP?

No experience required, but eligible candidates must:

Be 18 years or older
Have a valid driver’s license
Have auto insurance (at least liability)
Own a working cell phone
Have a bank account with direct deposit capabilities
Have a valid First Aid & CPR card
Ability to pass criminal history background check

Better care is waiting for you

Get In Touch Now

901 N Brutscher Street Suite 219 | Newberg, OR 97132 | info@alliance-services.org
Ph:(971) 512-0853 | Hours: 8:00am to 5:00pm Monday-Friday

Second Address: 7100 SW Hampton Street Suite 126 | Tigard, OR 97223

901 N Brutscher Street Suite 219
Newberg, OR 97132
info@alliance-services.org
Hours: 8:00am to 5:00pm Monday-Friday

Ph:(971) 512-0853

Holly

Care Team Manager

Holly is a passionate people leader with a healthcare revenue cycle background. After living in many different states, she fell in love with Oregon in 2023, and can not imagine living anywhere else. She enjoys hiking, dancing, reading, hanging out with her dog, really bad puns, and gardening. Most recently, she has been building terrariums with moss and other plants foraged from the Oregon countryside.

Holly is devoted to helping others grow professionally and personally and feels so fortunate to be a part of the Alliance Services team.

Jared

Care Specialist

Jared is a graduate of Iowa State University where he studied psychology. Throughout his college years he served as dorm floor president, volunteered in the community, and played in several bands. One of his favorite memories is when the university asked his band to play on central campus for a large event.

Jared is an advocate for self-growth and likes to push himself to find out what he is truly capable of. He sees change as an opportunity for self-improvement and always tries to look at things in a positive light. He has a pet rabbit named Boston and has volunteered in several capacities for a local rabbit rescue. Basically, if you ask him about rabbits, you’ll never hear the end of it.

Jared has also won two writing contests and some of his poetry was published while he was still in high school. He spends his free time writing lyrics/poetry, recording music, taking care of his rabbit, and taking singing lessons. After working for Alliance Services as a DSP for over a year, he is excited to begin his next adventure as a Care Team Specialist.

Emily-Alena

Care Specialist

Emily-Alena graduated from George Fox with a degree in Psychology and liked the area so much that she never left! She spent several years working at Providence as a Patient Relations Representative in Outpatient Behavioral Health.

Emily-Alena enjoys ballroom dancing, antiquing, watching Star Wars, and making people roll their eyes with her puns. One of her favorite things to do is visit her delightfully rambunctious niece and nephews. In her spare time, Emily-Alena can be found dancing, practicing sword/saber combat, writing, and spending quality time with her loved ones.

Emily-Alena has previously worked with Alliance Services as a Provider and is delighted to join the Care Team. She is immensely looking forward to bringing joy to the Alliance Services family!

Kelsey

Care Specialist
Kelsey has lived in Oregon her entire life. After graduating high school in 2020, amidst the pandemic, she followed her passion for caregiving while studying at CCC, where she received an associate’s degree. After working as a caregiver for a while, Kelsey was hired as a mental health professional at Trillium Family Services. This work fueled her passion for caregiving and supporting the I/DD community with Alliance Services, and she is eager to get to know the people we serve.

In her free time, Kelsey enjoys spending time with her rescue dog, Murphie, her partner, and her friends and family. She loves hiking, especially when waterfalls are involved, hunting for seashells at the beach, and running. Kelsey also enjoys mellowing out with video games, a show, or painting.

Kimberly

Director Of Community Partnerships
Kimberly has a huge heart for the I/DD community. Having first worked with a friend within the community who moved from a different state in dire need of better services, she was able to provide the encouragement and support needed to help her friend make huge process in their journey to independence and in the process found her calling.

Born and raised in Southern California, Kimberly has experience making magic at the Disneyland Resort Theme Parks, providing one-on-one support at Behavioral Health Works, and serving the I/DD community at 24 Hour Home Care in California. She is beyond thrilled to be in Oregon and you can now often find her at local farmer’s markets, training her dogs, and spending time with her husband.

Kimberly is excited to continue serving the I/DD community in Oregon, ensuring our customers receive the care they deserve and have allies that stand beside them throughout each and every step of their care journey.

Liz

Advocacy

Liz is a passionate community leader and advocate for health & human services. Raised in Twin Falls, Idaho, Liz graduated from Seattle University, and began her career working as a frontline behavioral health technician for a community mental health agency. This work inspired her return back to school to acquire her Masters in Social Work from Boise State University. She specializes in policy development and advocacy at the city, state and federal level, and is passionate about preserving access and choice for vulnerable populations. When Liz isn’t working, she enjoys time in the great outdoors with her husband, two kids and their pup.

Travis

Director of Operations

Travis is a devoted father, loving husband, and a dedicated leader with a sincere commitment to making a positive impact on his community through how he cares for others. With a track record of leadership roles across various industries, Travis has discovered his true calling in helping others live happy and healthy lives and is excited to continue to touch and transform lives with Alliance Services.

Travis’s greatest source of joy lies in quality moments spent with his wife and daughters. However, he still finds time to slip away and in his free time he watches football and plays disc golf. This helps Travis to unwind but also to stay active and engage in friendly competition.

Guided by his “why,” Travis continually seeks avenues to improve the lives of those around him. With his strong work ethic and unwavering commitment, he aspires to leave a lasting, positive imprint on the I/DD community with Alliance Services.

Keri

Admin Coordinator

Keri is a passionate mother who prioritizes her family, friends, health, and personal growth. Her daughter holds her heart, but don’t worry she has plenty of love to go around for the I/DD community and beyond excited to make an impact in our community through the service she provides.

She is an incredible fit with our team with her depth of administrative experience, 19 years spent in customer service, and a background in psychology and family counseling. She is great at building trust and exuding compassion while supporting individuals and families. She is also no stranger to our shared community having previously volunteered with I/DD students in a Special Education program.

In her free time, you can obviously find her with her little girl, but you can also find her hiking, lifting, and relaxing while watching sports.

Keri is looking forward to working with the Alliance Services family and supporting our vision to help better communities…one story at a time.

Hilari

Senior Care Team Specialist

Hilari was raised in SW Portland and currently lives in Mt. Hood with her fiancé. Hilari has worked closely with individuals with intellectual and developmental disabilities for nearly four years. She loves to find ways to support and encourage the individuals to access their communities. Hilari first started working with the I/DD community as a Direct Support Professional (DSP) and is thrilled to join Alliance Services as a Senior Care Team Specialist!

In her spare time, Hilari enjoys hiking, kayaking, spending time on the river, riding horses, hanging out with her French bulldog rescue and spending time with family and friends.

Ruth

Care Specialist

Ruth was born in Texas, adopted and raised in Aloha, OR. She graduated from Bushnell University in 2020 with a Bachelor’s degree in music composition. During the pandemic she began caregiving, and was inspired to help others. Ruth’s passion is encouraging others to become the best they can be. She expanded her skills by working as a DSP, and her heart grew for the I/DD community. She is excited to support the providers and customers, and contribute to the team!

In her free time, Ruth enjoys spending quality time with her husband watching movies and anime shows, eating great food, and playing video games and music. Ruth plays the piano and violin, which helps her wind down after a long day. She enjoys swimming, walking, vintage shopping, and lots and lots of dancing. The beach will forever be her happy place, and she can never get enough sunshine! In addition to being an American, she also has Australian citizenship and loves to visit her second home on occasion. She is so excited to bring her friendly personality and cheerful spirit to Alliance Services!

Janette

Bilingual Care Specialist

Janette was born and raised in Woodburn, OR. Her favorite place to travel to is Michoacan, MX, where she has family. She loves traveling there to visit her parent’s hometown and all the beautiful places it offers. Janette graduated with an associate’s degree at Chemeketa CC. Janette worked in agriculture, quality control, customer service and caregiving, gaining so much knowledge from each role.

Janette, in her free time, enjoys listening to music, watching shows, coloring, relaxing, and having coffee! She loves going on hikes, going to the coast, and spending time with family and friends!

Janette is bilingual; she speaks Spanish and English, and is excited to be a part of the Alliance Services Team! She looks forward to the opportunity to assist the I/DD community customers and our great providers!

Cristina

HR Operations Manager

Cristina enjoys connecting individuals with resources to live their best life. In her previous jobs, she was responsible for designing structures and practices to support the best customer experience by ensuring each individual felt seen. She is honored to share these skills and values in support of the amazing staff and providers at Alliance Services.

Cristina also enjoys brunch, live music, stand-up paddleboarding, scavenger hunts, and laughing with family and friends. Native to the Pacific Northwest, she loves hikes in the Columbia River Gorge on crisp fall days.

Melissa

Care Team Admin

Melissa is a wife and mother of two teenagers. Originally from Colorado, Melissa visited Oregon, felt the pull to move to the west coast, and has lived in McMinnville since she was 19 years old. She loves spending time at the beach and visiting Kyllo’s to indulge in their most delicious blackberry cobbler. Riding bikes, traveling, and relaxing in her hammock are among her favorite things to do. Her faith is essential to her, and she tries to live it out in all she does.

Melissa has worked in the social work field for the past seven years and looks forward to serving all who walk through the doors at Alliance Services. She’s thankful to be a part of this family.

Neil

Partnerships and Business Development

Neil is, first and foremost, a family man. As a husband and, more recently, a father, his passion for the care we provide has never been stronger. Neil has personally experienced the impact that compassionate care can make. His wish for those we serve is that they be provided with an empowering experience that fosters our customers’ independence and creates space for quality time amongst families.

Neil’s favorite place to unwind is by a lake or in the mountains. He hopes to share his love of water skiing, snowboarding, rock climbing, and other activities with his boys as they grow older. On the average weekend, you can find him at a park with friends, grilling up a family meal in his backyard, or enjoying a date night with his wife, compliments of grandma and grandpa.

Neil’s goal at Alliance Services is to positively impact the lives of more individuals throughout Oregon and deepen our roots in the community.

JB Stockslager

CEO
JB is a man of faith devoted to family and community. He strives every day to live out Philippians 2:3 “Do nothing from selfish ambition or conceit, but in humility count others more significant than yourselves.”

Originally from Ohio, JB is a big basketball fan and happens to be just another kid from Akron (for any LeBron fans out there). He is a sports fanatic and is always ready to toss a football, shoot some hoops, hit tennis balls and pickleballs, or just about anything active.

JB brings many experiences with him, having worked with leadership teams at five Fortune 500 companies and the US Navy (among others). He also holds an MBA from Northwestern University, located outside of Chicago. But don’t let this fool you. He is a fun-loving, down-to-earth guy. His favorite pre-Alliance experiences come from his many years serving with the intellectual and developmental disabilities ministry through his church in Dallas, Texas, where he was before joining us. The people he met through this ministry became his family.

JB is devoted to continuing the good work of helping to improve our communities, one story at a time. As the new CEO of our ever-growing family, JB cannot wait to get to know you and your loved ones!

Brigit

Care Specialist
Brigit was born and raised in McMinnville, OR. She graduated from Portland Community College in 2022 with a degree in General Studies. She has six children who are all grown and living on their own. In her spare time, Brigit enjoys nature walks, playing games with her kids, loving on her pets, and reading. On most summer days Brigit can be found outside with a book and a coffee. She owns over 6,000 books!

Brigit spent the last eight years working as an education assistant for students with special needs in an elementary school. She came to love all her students and appreciated their unique abilities. Brigit is excited to be part of Alliance Services and continue to use her knowledge to help those in the special needs community.

Frequently asked questions

Customer FAQs

Steps to Becoming a Customer?

1. Visit alliance-services.org

2. Match with providers

3. Schedule a meet & greet

4. Create a schedule & complete documentation

Provider FAQs

What tasks might I expect to perform as a Direct Support Provider (DSP)?

How much training am I required to complete as a Direct Support Provider (DSP)?

Is a DSP position a full-time job?

What are standard DSP benefits?

What are required qualifications for a DSP?

Better care is waiting for you

Holly

Jared

Emily-Alena

Kelsey

Kimberly

Liz

Travis

Keri

Hilari

Michelle

Ruth

Janette

Cristina

Melissa

Neil

Missi

JB Stockslager

Brigit