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Frequently asked questions

Customer FAQs

Steps to Becoming a Customer?

1. Visit alliance-services.org

  • Complete the contact form on the website or call 971-512-0853. We will reach out as soon as possible to learn your exact needs, preferences, and how to make your life easier.

2. Match with providers

  • We take your needs and interests and will send you potential provider profiles for you to review.

3. Schedule a meet & greet

  • Relationships between customers and providers are unique and intricate. This meeting helps determine if the relationship is compatible and best for your individual situation.

4. Create a schedule & complete documentation

  • We will work with you to create a provider schedule. Once it is complete, contact your caseworker and let them know you want to work with Alliance Services. They will take care of everything else.

Provider FAQs

What tasks might I expect to perform as a Direct Support Provider (DSP)?

DSP responsibilities vary depending on the needs of each customer. The general tasks include:

  • Assisting customers to reach personal goals or growth
  • Provide transportation to community outings
  • Assist with meal preparation
  • Aid with household cleaning
  • Aid with daily hygiene routine

How much training am I required to complete as a Direct Support Provider (DSP)?

DSPs must complete 24 hours of paid training each year as mandated by the state for all DSPs. This includes CPR training and other ongoing educational training opportunities to keep employees up to date on current practices and safety procedures.

Is a DSP position a full-time job?

Full-time, part-time and on-call positions are available.

What are standard DSP benefits?

  • Health Insurance
  • 401K
  • Mileage Reimbursement
  • Paid Training
  • Dental
  • Vision
  • Referral Bonus
  • Pay on Demand with Zayzoon

What are required qualifications for a DSP?

No experience required, but eligible candidates must:

  • Be 18 years or older
  • Have a valid driver’s license
  • Have auto insurance (at least liability)
  • Own a working cell phone
  • Have a bank account with direct deposit capabilities
  • Have a valid First Aid & CPR card
  • Ability to pass criminal history background check